Retail Sales Advisor with Driving Duties
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor with Driving Duties to join the team at our PaintWell store in Northwich. The role requires 40 hours per week over 5 days, Monday to Friday with Saturdays on a rota. The salary is £28,136.00 per annum including pension and company benefits.
As a Retail Sales Advisor, you will provide exceptional service to our customers in branch and play a vital part in helping us serve customers and keeping the branch running smoothly. Experience with our products isn’t necessary; we’ll give you everything you need to succeed if you bring great customer service and team working skills.
The PaintWell store is located on Riverside Trading Estate, Northwich, and serves local homeowners and trades people with a broad range of decorating materials including trade and designer paints. The branch opening hours are Monday to Friday 7.00am – 5pm and Saturday 8am – 12pm (post‑2026 Saturday hours will be 8am – 5pm). PaintWell is part of the Brewers Group, dedicated to delivering high‑quality products and expert advice.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Responsibilities
* Provide exceptional service to customers in the branch, delivering on our reputation for quality Brewers service.
* Use product knowledge to provide recommendations and help customers find the best product for their needs.
* Make contactless deliveries to customers in and around the local area, driving our company transit van.
* Mix paint for customers, process specialist orders, and request special stock within the branch network.
* Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
* Keep our warehouse organised and safe, in line with company standards.
* Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales.
* Unload deliveries and ensure stock is distributed throughout the store.
Qualifications
* Exceptional customer service and communication skills, able to understand and translate customer requirements into product recommendations.
* Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
* Enjoys working and supporting a team, but can also be relied upon to work effectively as an individual.
* Familiar with the surrounding area.
* Full clean manual driving licence.
* Keen to learn, develop skills, and progress within the industry.
* Previous retail experience or product knowledge would be advantageous but is not essential; full training will be given to the right person.
Benefits
* Competitive salary.
* 33 days holiday, including an allowance for selected bank holidays – increasing with service.
* Free life assurance.
* 5% of your salary employer contribution to the pension plan (subject to employee contributions).
* Stream – a money management app that gives you access to a percentage of your pay as you earn it.
* Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents.
* Virtual GP service for yourself and any dependent children.
* Medicash, an optional funded scheme to claim money back for routine healthcare treatments.
* Brewers colleague discounts giving you huge savings on home improvements.
* Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
* Staff uniform and uniform cleaning tax relief.
* Comprehensive induction programme and ongoing development.
* After a qualifying period, you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our holiday homes in Cornwall or the Lake District.
Other job titles associated with this role include Retail Assistant, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
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