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12353 Field Technician - West Lancashire
View more categories View less categories Sector Engineering Role Manual Skilled Contract Type Permanent Hours Full Time
Salary: £29,000 - £36,200 per year
Location Requirements: Must reside in one of the following postcodes: WN1, WN2, WN3, WN4, WN5, WN6, WN7, WN8, PR1, PR2, PR4, PR5, PR6, PR7, PR25, PR27, FY1, FY2, FY3, FY4, FY5, FY6, FY7, FY8.
Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We are seeking motivated, customer-focused individuals. No prior experience required; we will train you and assign a mentor to support your success! After training, enjoy a better work-life balance with our 4-day workweek (37.5 hours, Monday to Saturday), with shifts of 7.5 and 10 hours.
Each day brings new challenges and learning opportunities.
* Become an expert in installations, fault repairs, and delivering excellent customer service.
* Diagnose errors and technical issues, and determine suitable solutions.
* Document processes following company protocols.
* Collaborate with the technical team and share information organization-wide.
About Us
We are Virgin Media O2, the UK's fastest broadband network, a leading mobile brand, and one of the country's largest companies. We pride ourselves on diverse, high-performing teams that push boundaries and champion customers, offering more choices and better value.
Virgin Media O2 is committed to equality and inclusion, fostering an environment where everyone can be their authentic selves.
Must Haves:
* A valid UK manual driving license.
Additional Qualities:
* Comfort working at heights and outdoors in all weather conditions.
* Enjoy problem-solving and finding solutions for customers.
* Ability to build strong customer relationships.
* Organized, customer-focused, motivated to help others.
Benefits:
* Salary of £29,000, plus £2,500+ OTE, and a company van.
* 25 days annual leave, including your birthday.
* Up to 10% matching pension contributions.
* Option to buy or sell up to 5 days of leave.
* Wellbeing benefits including BUPA medical coverage and critical illness insurance.
* Life insurance and healthcare plans.
* Support for family needs, including neonatal leave, maternity, paternity, and carers leave.
Next Steps:
After applying, you'll receive a link for an online video assessment. Successful candidates will be contacted for further discussions and interviews. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.
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