Senior Property Counter Fraud Lead, Glasgow
Client: Aviva
Location: Glasgow, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: 4781d29efb60
Job Views: 4
Posted: 12.05.2025
Expiry Date: 26.06.2025
Job Description:
Senior Property Counter Fraud Lead
A bit about the job:
The UKGI Claims Counter Fraud Senior Lead is responsible for fraud prevention across UKGI Property Claims (Home and Commercial Property). This includes developing counter-fraud strategies, managing in-house fraud triage and investigations, and overseeing outsourced activities. The role involves strategic development and execution to make the Counter Fraud team a market leader, leveraging analytics and technology to improve detection and outcomes.
The role leads a team of approximately 40-50 colleagues and is responsible for expanding the Property Counter-Fraud team to meet business standards and goals, supporting overall indemnity targets, and enhancing customer experience. The role also emphasizes embedding a culture of continuous improvement and operational excellence.
Skills and experience we’re looking for:
* Counter Fraud and operational experience, especially in Property/Claims, with strategic planning skills.
* Strong analytical skills for interpreting diverse data sets.
* Leadership skills aligned with Aviva Values, with experience in leading high-performing teams.
* Excellent stakeholder management and relationship-building skills.
* Understanding of risk management, operational risk frameworks, and controls.
What you’ll get for this role:
* Purpose-driven work with a focus on a better tomorrow.
* Salary circa £65,000, depending on experience.
* Bonus opportunity of 12% based on performance.
* Generous pension scheme with up to 14% contribution.
* 29 days holiday plus bank holidays, with options to buy or sell days.
* Up to 40% discount on Aviva products and other retail discounts.
* Up to £1,200 of free Aviva shares annually through our Share Plan.
* Supportive policies including parental and carer’s leave.
* Flexible benefits, including sustainability options like cycle to work.
* Paid volunteering days and well-being support.
Aviva is for everyone: We are inclusive and welcome applications from diverse backgrounds. We encourage applicants who may not meet every requirement to apply, including those in job shares. We offer flexible working arrangements to suit our colleagues and customers.
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