Salary: £52,800 - 57,600 per year Requirements: Active NPPV or SC Clearance (must have been used within the last 12 months) Experience in IT support, deskside support, or field engineering Strong hands-on experience with device builds, deployments, or rollouts Knowledge of mobile device setup and troubleshooting (iOS / Android beneficial) Experience providing 1st and 2nd line support in a corporate environment Excellent communication and customer service skills Ability to work in a fast-paced, high-volume deployment environment Previous experience working on IT rollout or refresh projects is highly desirable Must be comfortable working onsite and potentially across multiple locations Responsibilities: Configure, build, and deploy mobile devices to end users Support device rollout activities including setup, activation, and handover Provide 1st and 2nd line IT support for mobile and end-user devices Troubleshoot hardware and software issues efficiently Maintain accurate records of deployed devices and support tickets Work closely with the wider deployment team to ensure smooth delivery Technologies: Android Hardware Support Mobile iOS Security More: We are seeking IT Support Engineers / Field Engineers to support a large-scale mobile phone rollout programme. This role is focused on device deployment, configuration, and end-user support within a corporate environment. We provide a supportive team atmosphere and will cover expenses for onsite work across multiple locations. last updated 16 week of 2026