Key Responsibilities
* Welcoming patients and visitors, managing check‑ins, and providing appointment information.
* Answering phone calls and handling patient inquiries with empathy and professionalism.
* Scheduling and managing appointments using our system.
* Processing prescription requests from patients and pharmacies.
* Handling patient queries in person, over the phone, and via email.
* Managing incoming and outgoing correspondence, including emails and letters, with accuracy.
* Keeping the reception area tidy and ensuring smooth handovers for colleagues.
* Completing administrative tasks such as patient registrations and updates.
Why Join Us?
At Minehead Medical Centre, we’re proud of our friendly, supportive environment.
You’ll play a vital role in providing a safe and positive experience for our patients, while also helping the team deliver exceptional care.
If you’re ready to take on a rewarding role where your skills will make a real difference, we’d love to hear from you.
Apply now and become an integral part of our team. We reserve the right to close this advert early.
Location: Minehead Medical Centre, 2 Irnham Road, Minehead, TA24 5DL
System used: EMIS
Benefits
* NHS Pension with 20.6% Employer Contribution
* 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
* Extra day of leave per year for work anniversary
* Enhanced Maternity, Maternity/Paternity Support, Adoption pay
* Participation in OMGs refer a friend scheme
* Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses
* Cycle to work scheme
* Access to NHS Discounts
About Minehead Medical Centre
Since 1990, Minehead Medical Centre has provided healthcare services to its community.
It is the only GP service in the area.
The other two GP surgeries are located much further out on the outskirts.
The patient list size is 12,330 with a slightly higher number of ageing population when compared to the rest of Somerset.
In recent years, Minehead Medical Centre has undergone refurbishment works to provide additional clinical rooms on the ground floor.
Supported by the larger Group, Minehead Medical Centre delivers excellent care to the patients and communities around Minehead.
The Medical Centre is a central hub in the town, with a team as close‑knit as the rest of Mineheads population.
Equality and Diversity
OneMedical Group is committed to equality, diversity, and inclusion.
We welcome applications from all sections of the community and are happy to discuss reasonable adjustments at any stage of the recruitment process.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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