We’re looking for an experienced Voids Operations Manager to lead and manage our voids service, ensuring properties are turned around efficiently, safely, and to the highest standards. This is a fantastic opportunity to join a forward-thinking organisation that values innovation, accountability, and kindness. If you have strong leadership skills, experience in property maintenance or voids management, and a passion for delivering excellent service, we’d love to hear from you.
* Role: Voids Operations Manager
* Contract: 35 Hours per week, Permanent
* Salary: £45,000
* Location: Hybrid
* Full UK drivers licence required
* We do not offer sponsorship
Closing Date: Sunday 11th January 2026
Interview Date: Wednesday 21st January 2026
About the role
As Voids Operations Manager, you will:
* Oversee all voids operations, including major works and general needs properties. Including, undertaking property surveys and technical inspections.
* Lead and develop the voids team, fostering a collaborative, high-performance culture.
* Manage the end-to-end voids process, ensuring compliance with health & safety and CDM regulations. Including, specify, procure, and manage contractors for void works.
* Control budgets and deliver value for money.
* Drive service improvements and implement innovative solutions, enhancing service delivery.
* You’ll work closely with colleagues across Property Services, Housing, Finance, and HR to ensure seamless delivery. Additionally, you will liaise with tenants and stakeholders.
About you
To succeed as Voids Operations Manager, you’ll need:
* Proven experience managing voids or property maintenance operations.
* Strong leadership and team management skills.
* Knowledge of health & safety regulations, including CDM.
* Budget management and cost control experience.
* Excellent communication and IT skills.
* A full driving licence and access to a vehicle.
Desirable: Professional qualification (e.g., RICS, CIOB) or HNC in Building Studies, experience in housing associations, and Welsh language skills.
We welcome previous experience working as: Property Services Manager, Maintenance Manager, Repairs Manager, Building Surveyor, Project Manager (Construction or Housing), Asset Manager, Site Manager or similar roles with transferable skills in housing or property maintenance.
Why join us?
We offer a supportive, inclusive culture and a great benefits package:
* 28 days annual leave (excluding Bank Holidays), increasing up to 33 days with long service.
* Free DBS check.
* Free Healthcare Cash Plan.
* 24/7 Employee Assistance Programme.
* Eligibility for a Blue Light Card.
* Paid training and development opportunities.
* Life Assurance (3x salary).
* Pension scheme with up to 8% employer match.
* Enhanced sickness and maternity/paternity pay.
Ready to make a difference? Apply now and become our next Voids Operations Manager!
Please feel welcome to contact Dan McTiffen on who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.