Job Description
As a Housekeeper, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A housekeeper will also be required to manage guest requests.
We have morning, afternoon and evening shifts as well as weekday or weekend shifts. We are flexible and aim to make sure that the number of hours worked and shift patterns fit around our team's personal lives.
Successful candidates will ensure that there are high standards of cleanliness, presentation and attention to detail at all times in our guest bedrooms and Public Areas.
About The Role
What will I be doing?
As a housekeeper, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A housekeeper will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Clean guest bedrooms and bathrooms
* Vacuum rooms and corridors
* Change and replenish bed linen, towels and guest amenities in line with company guidelines
* Undertake regular deep cleaning tasks
* Restock and maintain trolley on daily basis
* Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
* Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
* Be environmentally aware
* Dispose of waste accordingly
* Manage guest requests in a timely and efficient manner
* Comply with hotel security, fire regulations and all health and safety legislation
* Carry out lost property procedures
* Assist other departments wherever necessary and maintain good working relationships
* Any other reasonable management request
What are we looking for?
A housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Positive attitude
* Good communication skills
* Committed to delivering high levels of customer service
* Excellent grooming standards
* Ability to work on their own or in teams
* Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Hotel experience
* Experience in a similar position
* We offer you:
* Free meals when on duty
* Personal Development programs designed to support you at every step of your career
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Free Parking
* flexible working patterns
Loughview leisure group is an equal opportunities employer
Skills Needed
About The Company
Loughview Leisure Group invites travelers to experience an unmatched hospitality journey, spanning three distinctive properties that echo the rich culture and charm of Northern Ireland.
Firstly, the prestigious Ten Square Hotel in Belfast stands as a beacon of urban sophistication. As a 4-star establishment nestled in the heart of the vibrant city, it seamlessly marries relaxed elegance with a heartfelt welcome. Known both locally and nationally, Ten Square has carved its niche not just for its unparalleled location but also for an ambiance that resonates with an authentic spirit of hospitality. Every luxury bedroom has been crafted with meticulous attention, ensuring guests experience a comforting retreat amid the city's hustle.
A short distance away in Newtonabbey, the Chimney Corner Hotel encapsulates what it means to offer value without compromising on comfort. As a 3-star jewel in the hospitality crown of Greater Belfast, this hotel is a testament to the fact that luxury isn't always about price. With its commendable facilities and an array of comfortable rooms, Chimney Corner offers guests an indulgent stay that doesn't weigh heavy on the pocket.
Company Culture
Lastly, for those yearning for a serene escape, the doors of our hotel in the Kingfisher Country Estate are always ajar. Set amidst a sprawling 220 acres of wooded parkland, it's not just a hotel, but a realm of tranquility. Golf enthusiasts will particularly relish its proximity to the championship Templepatrick Golf Course, a canvas of green that challenges and delights in equal measure.
With Loughview Leisure, every journey, be it a city escapade or a countryside escape, promises to be a memory etched in luxury, comfort, and unmatched hospitality.
Recognised not only for our exceptional guest experiences but also for our commitment to employee growth and satisfaction, we proudly wear the badge of a 'Great Place to Work'. Our team is the heart and soul of our establishments, continuously elevating the standard of service and forging memorable connections with guests.
If you have the spirit of service, a passion for excellence, and a desire to be part of a close-knit team that values collaboration and personal growth, then we invite you to join our family.
Embark on a fulfilling career with Loughview Leisure and shape the future of hospitality with us.
Desired Criteria
* 6 months housekeeping experience in a hotel environment
Required Criteria
* Must have the right to work in UK
* Good communication skills
* Maths and English GCSE or equivalent
* Must be able to work to deadlines
* Previous cleaning experience
Closing DateSaturday 13th September, 2025