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Assistant quality assurance manager

Birmingham (West Midlands)
NHS BLOOD AND TRANSPLANT
Qa manager
Posted: 14 September
Offer description

Overview

Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field; few organisations offer the impact of NHS Blood and Transplant. This role supports NHSBT’s vision of saving and improving patients’ lives by participating in the maintenance, development and continual improvement of the Quality Management system to ensure our products and services are safe. You will be an important member of a small local Quality Assurance team working with a wider regional team and other operational departments across the organisation.


Responsibilities

* Working with the Quality Assurance Managers and Quality Project Specialists to maintain compliance with all relevant licensing and accreditation standards and improve service delivery to customers by partnering with all stakeholders.
* Developing subject matter expertise in quality management system processes and delivering training of these processes to the wider Quality Directorate.
* Deputising for the Quality Manager and Regional Quality Manager as required.
* Day to day involvement with colleagues of varying levels of seniority in many departments and centres regarding all elements of the Quality system including adverse events, audit non-conformities, change control & validation, concessionary issue and recalls.
* Developing relationships with external organisations and ensuring that any external requirements are incorporated safely into the Quality system.
* Producing reports and leading quality review meetings with department managers as well as facilitating meetings to investigate adverse events to their root cause and identify effective actions to prevent re-occurrence.
* Participating in Operational Improvement events using LEAN principles and projects or workshops to identify areas for and methods to improve the services we provide.


Requirements / Qualifications

* not essential.
* Its important you are also a consummate professional who can build strong relationships and ask the right questions while keeping an objective view of the work.


About NHS Blood and Transplant

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends and relatives across the UK. We play a unique role in the NHS by helping people do something extraordinary—donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are Caring, Expert and Quality, guiding everything we do and enabling us to do extraordinary work and help our people to do something extraordinary in their career, too. This role offers an inclusive workplace and opportunities to contribute to this mission.

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