At Rileys we are extremely proud of our heritage as the home for sport since 1878. Rileys Sports Bars is the UK’s most loved sports venue, offering cue sports, darts, table tennis and big screens to watch all the action. We operate clubs throughout the UK, and our vision is simply to become the best sporting and participation experience in the UK. Our people are our champions and the key to our success at Rileys. If you love sport and have ambition to have fun, we want to hear from you.
Who are you?
You are the team’s go‑to, you deeply understand their needs, you know that an organised shift is a successful one, you are clear on the benefits of your role and enjoy doing it. You are a big‑hearted team player, actively seek training to support your development, and always bring positive energy to every challenge. You know life is short, so you make every day count. Your presence actively makes shifts better.
What will you do
Manage a smooth shift, allocating everyone by their strengths so they know where they are going, what they will be doing, and where their fellow team mates are. Manage your time effectively throughout your shift, ensuring all opening and closing duties are carried out. Instil trust in your team and allocate yourself in the section to oversee the smooth running of the shift at all times. Allocate breaks to keep the kitchen happy and give the team downtime to power up again. Communicate shift targets and booking requirements to all team members and keep shift brief sheets updated. Prioritise first‑class service and teamwork, lead by example following the steps of service, and seek tough feedback from the team when things don’t go as planned. Work closely with the Shift Manager to raise standards and exceed expectations. Safe fun is always a priority; ensure all daily cleaning duties and checklists are completed. Conduct handovers at the beginning and end of every shift, making sure the team knows what is happening so the guest receives great service. Instil pride in each team section, point out strengths and offer support where needed. Train like a coach—if you spot someone struggling, see things from their point of view and show care.
Benefits
* Flexible shifts – to fit around other important things in life
* Never a dull moment – fun, laughs and lifelong friends!
* Team socials – work hard, play hard!
* Discounted food when on shift
* Wagestream
* Refer and friend bonus scheme £150 to £300 depending on the role
* Career development
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