W Edinburgh is hiring a Host/Hostess to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh!
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE BRAND
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
ABOUT W LOUNGE
W Lounge is W Edinburgh’s social hub for guests and locals alike. Open from 9am until late, W Lounge will showcase the best of Gaelic produce in its food offering, complimented with innovative beverage concepts. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge will be the perfect place to be. Situated on the 11th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play.
ABOUT THE ROLE
Reporting to the W Lounge Manager for W Edinburgh, the Host/Hostess will have overall responsibility for ensuring guests are welcomed and assisted to provide exceptional service to our guests.
Joining the team means you will be instrumental to the success of the hotel’s operation and beyond. We are looking for someone who is detail-oriented, a people-person and passionate!
As Host/Hostess key aspects of your role will include:
1. Be the face of the W Lounge – the first and last impression the guest has of us!
2. Welcome guests warmly and personally
3. Give a fond farewell that encourages guests to return
4. Ensure guests are seated correctly in the restaurant according to the floor plan
5. Communicate any important guest information to the waiting team and management
6. Work as part of a team
7. Take responsibility for ensuring a seamless guest experience
Our ideal Host/Hostess is someone who has:
8. Confidence interacting with guests
9. Good communication
10. Multi-tasking skills
11. The ability to work in a team
12. A positive mindset
13. A genuine passion for working in hospitality
In return for your hard work, we give you:
14. World class training and development, including leadership development
15. Unlimited career opportunities (internationally and locally)
16. Wellness and mental health programmes
17. Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
18. Discounts for your friends and family
19. Specially curated discounts in thousands of shops
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be a Host/Hostess with us today!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.