Service Advisor needed in the Canterbury area of Kent.
We are working with a Motor Garage that is actively looking for a Service Advisor to join their friendly team in Canterbury, Kent.
Job Role – Motor Vehicle Service Advisor
Salary – Negotiable depending on experience
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices
Requirements for this Service Advisor position:
* Some experience working as a Service Advisor within a motor garage – can be either passenger cars, commercial vehicles, HGV, or LCV environment
* Full driving licence
As a Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and the public.
My client is particularly interested in candidates with strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities.
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