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In work support advisor - crawley

Crawley
Get Set UK
Support advisor
Posted: 15h ago
Offer description

Get Set to Make a Difference to People’s Lives

Can I borrow 30 seconds?

When we talk to people who’ve worked in employment support, they often tell us they’re:

Frustrated that their impact often ends once someone starts a job.
Passionate about helping people sustain work but lack the tools or structure to do it well.
Looking for a role that combines coaching, data insight, and real, lasting change.

Sound familiar? Thought so. Give me a minute more — this might be exactly what you’ve been waiting for.


The Role

This is an In Work Support Advisor role — but with purpose.

You’ll play a crucial part in helping people not just find work, but stay in work and succeed. You’ll track progress, spot risks, and step in early to make sure every job placement turns into a sustainable success story.

You’ll collaborate with Employment Advisors and Business Managers, using data and human insight to keep people supported, motivated, and moving forward.

You’ll:

* Manage caseloads of participants who’ve moved into work, ensuring smooth transitions and sustained employment.

* Monitor performance data to identify trends, risks, and opportunities for improvement.

* Deliver timely interventions — providing coaching and guidance to help participants handle challenges in the workplace.

* Respond rapidly to job losses or setbacks, coordinating support and re-engagement plans.

* Collaborate with colleagues and employers to resolve barriers and improve retention.

* Track outcomes and compliance, maintaining accurate records and reporting on performance.

Your impact will be measured in changed lives — every individual you help to sustain work represents long-term progress for them, their families, and their communities.


The Person

Let’s check a few things:

Do you have experience managing caseloads or supporting people in employment or training programmes?
Are you confident in analysing data and using insights to drive performance and results?
Can you build rapport quickly and handle challenging situations with empathy and professionalism?
Do you have a proactive, solutions-focused mindset that thrives on helping others succeed?
Are you collaborative, organised, and ready to take ownership of your results?

If you’re nodding along, this one’s for you.


Our Values

We live them every day.

Be Ambitious: Drive growth — for yourself, your caseload, and our mission.
Be Inspiring: Empower others to sustain and succeed.
Be Proud: Celebrate progress and positive change.
Be Considerate: Support and collaborate with empathy.
Own it: Take responsibility and make things happen.


So, one last question:
If you could help people not just get jobs but build better lives through lasting employment —
is there any reason you wouldn’t apply today?


What to Know Before You Apply

* We reserve the right to close this advert early, so apply soon to avoid disappointment.
* We’re a Disability Confident Employer and welcome applicants from all backgrounds. If you need any reasonable adjustments during the recruitment process, just let us know, we’re committed to supporting you.
* This role is subject to our safeguarding and vetting process.
* We do not accept unsolicited CVs from agencies.


See the Get Set story here:

Learn more about working at Get Set here:


We reserve the right to close applications early. Please apply early to avoid disappointment.

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work. If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you. This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks. Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner .

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