Job Description
We are working with a consultancy feeding into the public sector looking for an actively active SC cleared lead service designer- Outside IR35- 6 month contract - £550 per dayKey responsibilities
* Develop and maintain service blueprints and end-to-end journey maps
* Map operational finance processes (e.g. transfers, holds, reporting, reconciliation)
* Lead on data mapping across the service
* Identify and map external touch points and dependencies
* Highlight gaps, risks, hand-offs and non-happy paths across the service
* Ensure service design reflects technical constraints and delivery reality
* Contribute actively within sprint cycles and supporting delivery
Essential Requirements (GDS-aligned – Senior Service Designer)
* Strong End-to-end service design expertise
* Multidisciplinary delivery experience
* Designing within complex constraints
* Systems and data thinking
* Evidence-led decision making and influence
Desirable Requirements (GDS-aligned – Service Designer)
* Public sector / GDS experience
* Legacy modernisation experience
* Transactional or financial service experience
* Operating in secure or regulated environments
* Strategic service influence