Job overview
1. Are you interested in a career in research administration?
2. Would you like to be part of a dynamic team delivering high-impact research in Primary Care and other wider care settings?
3. Are you a highly motivated team player with excellent organisational skills?
4. Do you have a keen eye for detail and enjoy working with data?
5. You might just be the person we need for the role of Research Coordinator.
6. If you are a graduate with relevant experience in Primary Care, general practice or other NHS and non-NHS settings (e.g. care homes, hospices) and would enjoy an outward-facing role, working with clinicians, academics, researchers and community groups, we'd love to hear from you.
The main focus of the role will be in supporting the set-up and delivery of the NIHR portfolio of research studies. The role is designed to increase research participation by NHS and non-NHS settings, including community services, social care and the voluntary sector. We are also keen to see studies achieve greater recruitment from currently underserved groups.
Main duties of the job
The postholder will work on all aspects of study set-up and delivery, including: feasibility, confirming capacity & capability of sites and participant recruitment, through to payment of research-related costs. We are seeking a highly motivated and organised individual who works well under pressure and has strong interpersonal and communication skills, combining sensitivity and empathy.
Working for our organisation
You will be part of the Noclor NHS Research Support Service based in Kentish Town. We are a vibrant, supportive and thriving team eager to hear from like-minded people who share our values and vision and are committed to “promoting the best in research”. We also offer a range of training and development opportunities.
This is a chance to develop your experience and knowledge of clinical research in wider care settings. You will work with research teams to promote research, set-up studies, collate data and recruit participants to a range of studies across the North London Research Delivery Network area. You will be working with academics from universities such as University College London and Imperial College, along with GP practices, schools, care homes and other community services.
Please note that working from home arrangements will not be permitted during the first six months in post. Thereafter, coordinators are allowed one day each fortnight WFH. The expectation is that the bulk of your time will be office-based, Monday to Friday, but a willingness to work flexibly and travel across services within the Trust is an essential aspect of this post.
This is a research administration post.
Detailed job description and main responsibilities
You should be able to demonstrate effective communication skills, good organisational skills, flexibility, excellent attention to detail, the ability to work autonomously and some knowledge of medical terminology. Experience of working in a research setting or in Primary Care is desirable.
The main focus of the role will be in supporting the delivery and development of the NIHR research portfolio. The role is designed to increase research participation from NHS primary care and non-NHS settings, including community services, social care, voluntary sector, and care homes.
Main Duties and Responsibilities
7. Will act as the first point of contact for all telephone, email and personal enquiries from researchers and other stakeholders relating to community and primary care research engagement and study set-up and will ensure that all enquiries are dealt with effectively and in a timely manner, escalating any complex enquiries to the Research Coordination Manager or appropriate senior member of staff.
8. Will use excellent communication skills on a daily basis to speak to a wide range of individuals and organisations including departmental colleagues, higher educational institutions, community organisations, practice managers, GPs and other practice clinicians, patients and local Research Delivery Network (RDN) contacts.
9. Will monitor and act upon requests from care home managers, hospice managers, general practices and other non-NHS community services to participate in research studies, making sure that all emails are dealt with in a timely and efficient manner.
10. Will provide administrative support to researchers and other members of the team.
11. Will have sound knowledge of the NIHR and Research Delivery Networks and will remain familiar with the evolving landscape of research management within the NHS.
12. Will be required to adhere to a strict code of confidentiality, ICH Good Clinical Practice and Trust R&D and information governance policies.
13. Will have excellent organisational and time management skills enabling the post holder to manage competing priorities within required timescales.
14. Will have the ability to work independently, on own initiative and at times with minimal supervision. They must be able to exercise judgement where necessary when responding to queries, delegating or escalating as appropriate.
15. Will identify own learning needs and take responsibility for keeping their skills and knowledge up to date by attending training courses as appropriate.
Use of Artificial Intelligence (AI)
AI can be used as a support tool, not a replacement for the applicant’s own work. Applications must remain personal, accurate, and reflective of the candidate’s real experience. AI-generated content must not misrepresent skills, qualifications, or experience. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.
Vaccination
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
16. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
17. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the
18. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.