Retail Security Officer – M&S Chelmsford
Location: M&S Chelmsford
Salary: £12.76 per hour – increase to around £13.10 in april
Guaranteed 40 hours per week – Thursday to Monday – 5 days
Must have SIA license. Candidate must have 5 years trackable working history in the UK.
At M&S we take security very seriously to ensure our colleagues, customers, and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
Why you’ll love this job
* Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
* Great Pay & Benefits: Earn £14.00 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
* Professional Growth: Company‑funded SIA Licence renewal and continuous training.
* Cutting‑Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
* Community: Join the friendly M&S and Mitie family.
What we’re looking for
* Security experience essential.
* Valid SIA Licence.
* Excellent customer service and communication, energy, and enthusiasm.
Your role
* Provide excellent customer service while deterring offenders.
* Follow all policies and legal requirements.
* Engage with technology for effective reporting.
* Proactively review and improve assignment instructions.
* Report hazards and remain vigilant.
* Handle challenging situations with calm and professionalism.
* Contact emergency services when needed.
If you’re passionate about customer service and have experience in security, retail, hospitality, or similar skills, this could be the opportunity you’ve been looking for.
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