Location and Hours
Serco: HMP Fosse Way, LE18 4WS - Mon to Fri, 8:00 to 16:30
Pay
£43,302 per annum + Corporate Benefits Package
Overview
Ready to impact a better future? As a Deputy FM Manager in our Justice and Immigration Facilities Management team, you’ll help create safe, well‑run environments where colleagues and the people in our care can thrive.
Responsibilities
* Organise and allocate daily maintenance tasks, ensuring activity aligns with safety, compliance, and contractual priorities.
* Track, monitor, and manage work progress, productivity, and quality across all trades.
* Oversee planned and reactive maintenance, using the CAFM system to programme work in line with SFG20 requirements.
* Support safe working practices through risk assessment, equipment checks, and adherence to specifications.
* Lead, motivate, and support a diverse team of skilled and semi‑skilled colleagues in line with our core values of Trust, Care, Pride and Innovation.
* Oversee contractors, ensuring they follow risk assessments and method statements and maintain high standards of work.
* Act as an Approved Person where qualified (e.g., HV/LV electrical, pressure systems, confined spaces, work at height, hot works).
* Deputise to the Contract Manager in his absence.
Qualifications
* GCSEs including Maths and English.
* A recognised qualification as an Approved Electrician (JIB, 17th Edition), or HVAC qualifications such as COCN1, ICPN1, TCP1, CDGA1, CIGA1, or BMP1. Or Fire & Security qualification.
* Experience managing HVAC systems, ideally with Trend or Honeywell BMS.
* A qualification in the Control of Legionella.
* Experience leading teams and managing workflow, productivity, and quality across a busy maintenance operation.
* Strong technical knowledge across HVAC and electrical systems, including fault finding and diagnostics.
Vetting and Checks
An Enhanced DBS check is required for this role, including spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Benefits
* 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
* Up to 6% contributory pension scheme
* Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
* Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
* Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
* Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
* Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
About Serco
Serco is a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire, SercoEmbrace, SercoUnlimited and In@Serco. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard.
Apply
Please click on the apply button to complete your application. We recommend applying promptly as closing dates may be moved forward. We are committed to building a diverse and inclusive organisation and welcome applications from a diverse candidate pool. For help with your application please contact 0345 010 4000.
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