Job Description
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Digital Upskilling Communities Manager
Open on GTUK location - hybrid working
NEW GROUND WON’T BREAK ITSELF.
Every day our teams help people in businesses and communities to do what is right and achieve their goals. We are seeking a proactive and people-focused Digital Upskilling Communities Manager to join our team at a pivotal moment in our digital transformation journey.
In this role, you’ll not only support the adoption of digital tools and AI technologies but also build and lead digital upskilling communities of practice - empowering collaboration, shared learning, and innovation across the firm. You will be instrumental in helping the business embrace new tools and mindsets, while creating sustainable communities that drive capability and confidence across all levels.
A look into the role
As a Digital Upskilling Communities Manager within our Learning Innovation, you will:
· Champion the adoption of digital tools, AI technologies, and new ways of working.
· Build and lead Digital Upskilling Communities of Experts across the firm, encouraging collaboration, peer-to-peer learning, and cross-functional insight sharing.
· Design and deliver tailored learning experiences including workshops, prompting parties, demos, and curated content.
· Act as a connector and facilitator - bringing together stakeholders, sharing best practices, and creating forums for meaningful digital dialogue.
· Collaborate with key teams to align community efforts with firm-wide capability priorities.
· Collect feedback and measure impact to continuously enhance the learning experience and drive engagement.
· Stay current on digital trends, tools, and AI developments and translate these into relevant, practical initiatives for the business.
Knowing you’re right for us
Joining us as a Digital Upskilling Communities Manager the minimum criteria you’ll need is:
· Experience leading digital or AI adoption initiatives in a complex organisational environment.
· Strong track record of building and sustaining learning or professional communities.
· Excellent communication and facilitation skills with experience managing stakeholder calls and live sessions.
· Familiarity with tools like Microsoft 365, AI apps, Power Platforms, and collaborative digital workspaces.
· Ability to distil complex information into engaging, accessible content for various audiences.
· Self-starter with a collaborative mindset and comfort navigating ambiguity.
It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way.
· Experience in professional services, consultancy, or similarly fast-paced and client-driven environments.
· Understanding of change management practices.
· Prior work with LMS platforms or digital learning tools.
· Involvement in digital champion programmes or similar influencer/ champion networks.
Knowing we’re right for you
Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.
Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.
Beyond the job
Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.
The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.
We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.