Job Title: Head of Operations
Location: Office based in Stafford
Salary: £50,000 – £60,000 per year + benefits
Company: Steel Door Company Ltd
About Us
Steel Door Company is a fast-growing business specialising in high-quality steel doors for residential and commercial customers. We are looking for a Head of Operations to oversee and improve our operations, ensuring efficiency, quality, and excellent customer service as we scale.
Key Responsibilities
* Lead day-to-day operations across supply chain, production, and installation.
* Manage recruitment, training, and development of the operations team.
* Oversee supplier relationships, logistics, and inventory.
* Take responsibility for aftersales customer service.
* Drive process improvements, KPI tracking, and compliance.
Candidate Profile
* Proven experience in operations leadership, ideally in construction or manufacturing.
* Hands-on approach with experience in a fast-paced start-up environment.
* Excellent communication skills with customers and colleagues.
* Strong commercial awareness and leadership ability.
* HubSpot CRM experience preferred.
Benefits
* Salary £50,000 – £60,000 depending on experience
* Company pension scheme
* Chance to shape and grow the operations of a scaling business
* Supportive and collaborative team environment
Job Types: Full-time, Permanent
Pay: £50,000.00 per year
Benefits:
* Company pension
* On-site parking
Application question(s):
* Do you have experience working in a start up business?
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person