Operations Manager / Business Operations Manager / Office Operations Manager
Location: Dartford
Salary: Paying up to £65,000 plus package
This is an Office-Based role!
A genuine Long-Term Leadership Opportunity!
Eligo is representing a growing Electronic Fire & Security business seeking an experienced Operations Manager to oversee the internal operational functions of the business and become the key office-based operational lead. Working closely alongside the Operations Director and central support team, this position will effectively operate as the internal "Number 2" within the business, responsible for ensuring the office, support functions, workflow and operational coordination run smoothly day-to-day. The Operations Director remains responsible for all field delivery, engineers and site operations.
This role focuses on leading the central support side of the business across operations, coordination, administration, workflow and commercial support functions.
Key Responsibilities
* Scheduling and engineer coordination
* Office operations and workflow management
* Quotations and quote follow-up
* Customer communication and support
* HR coordination and administration
* Finance oversight and reporting
* Team coordination and delegation
* Process improvement and operational support
The Ideal Candidate
This role would suit someone who enjoys being office-based, operationally hands‑on and heavily involved in the day‑to‑day running of a business. You may currently be working as a:
* Operations Manager
* Business Operations Manager
* Office Operations Manager
* Service Operations Manager
* Contracts Manager
* Operations & Support Manager
* Senior Office Manager ready for progression
Candidates from the following sectors are particularly relevant:
* Electronic Fire & Security
* HVAC
* Facilities Management
* Building Services / M&E
* Lift Maintenance
* Utilities
* Other service‑led engineering environments
What We're Looking For
* Strong organisational and operational capability
* Experience coordinating engineers, workflow or service operations
* Commercial awareness and customer‑focused mindset
* Calm under pressure and able to manage multiple priorities
* Hands‑on approach with an ownership mentality
* Leadership potential and ambition to progress
The Opportunity
This is a genuine long‑term opportunity to become a highly influential part of a growing business. You will work closely with senior leadership, help shape operational structure and processes, and have the opportunity to grow into a senior operational leadership position over time. For the right person, this role can genuinely go places.
Eligo Recruitment is proud to be an equal‑opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. At Eligo Recruitment, diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
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