Responsibilities
* Assist in the provision of housing management services and support to vulnerable residents, their families and carers.
* Work with Housing Officers, Income Maximisation Officers, Neighbourhoods Team and internal council staff to support vulnerable residents.
* Engage with contractors to ensure repairs, building maintenance and planned works are carried out
* Referrals to and from: third party statutory and non-statutory services: including, social services, and mental health teams. DWP, Police, hospitals, care homes and other relevant agencies
* Liaise with and or advise senior members of staff regarding service issues, problems and processes
* Direct contact with members of the public including dealing with challenging situations where influence may be needed.
Requirements
* Experience of working in voluntary or public housing service.
* Experience of carrying out risk assessments, writing support plans and protecting vulnerable adults and children
* Experience of giving complex advice on a range of issues face to face to the public.
* Experience of coordinating resources and services to assist vulnerable residents.
Contract
* Initial 3 to 6 month contract with the opportunity to extend
* PAYE via Umbrella
* Monday to Friday 9am to 5pm
If you are interested in this position and meet the requirements, APPLY NOW!
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