Operations Director – Ground Handling (OD1)
Swissport – Join us to lead ground handling operations across multiple UK airports.
Location: Expected to travel to Dublin regularly; based at Dublin, Birmingham, Stansted, London, or Southampton.
Salary: Competitive remuneration package.
As a senior leader in Swissport UK&I, you will deliver operational excellence, safe practices, and cost‑effective profitability across a multi‑site business.
Responsibilities
* Lead a station management team, setting and delivering KPIs that drive performance and customer service.
* Own full P&L responsibility for the sub‑region and ensure EBIT targets are met through continuous improvement and operational efficiency.
* Advance QHSE initiatives, achieving best‑in‑class health & safety, quality and on‑time performance standards.
* Develop and coach managers to progress from operational staff to business leaders, maintaining high employee engagement and talent development.
* Foster strong commercial relationships with airlines, airport authorities and governmental bodies to grow and retain business.
* Drive strategic change to enhance service delivery, reduce cost base and strengthen the organization’s market position.
* Collaborate with the COO, HR, Finance, QHSE and other functions to define and execute regional goals.
Qualifications
* University degree (advanced degree or relevant professional certification preferred).
* Minimum 5–7 years of senior P&L responsibility, preferably within aviation or a service‑centric environment.
* Strong decision‑making, commercial acumen and an ability to motivate teams under tight pressure.
* Excellent communication and stakeholder engagement skills.
* Resilience, adaptability and a proven ability to drive change in a dynamic context.
* Experience in managing safety, quality and financial performance across multiple sites.
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