General Sales Manager – Hyundai, Sutton Coldfield
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we’re not just selling cars; we’re creating exceptional experiences for our customers.
Johnsons Cars are one of the UK’s leading independent franchise dealership networks, with 53 multi‑award‑winning dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.
Basic salary of up to £36,000 and £18,000 bonus on top. Must have motor trade experience.
Benefits
* Birthday Leave – an extra paid day off on your birthday.
* Company Pension Scheme – you will be entered into our pension scheme.
* Staff Discounts – enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts, and labour.
* More Discounts – access to a benefits platform offering discounts on fitness gadgets, groceries, and more.
* Dentist on Demand – on‑demand dental services for employees.
* Optional Benefits – a range of optional benefits, including healthcare cash plans.
Role And Responsibilities
* Lead, motivate, and manage the sales team to achieve new and used vehicle sales, profitability, and customer satisfaction targets.
* Implement Hyundai sales processes and ensure adherence to manufacturer standards and compliance requirements.
* Develop, monitor, and improve KPIs, driving continuous improvement in conversion rates, margins, and F&I performance.
* Oversee the effective management of used vehicle stock, pricing, and presentation to maximise return on investment.
* Conduct constructive monthly performance reviews in line with group process.
* Act as the senior leader for the dealership, ensuring seamless coordination between sales, aftersales, and support functions.
* Line‑manage the Aftersales Manager, supporting delivery of service, parts, and workshop profitability and customer satisfaction KPIs.
* Promote a culture of teamwork, accountability, and high performance across all departments.
* Ensure the dealership operates in line with Hyundai standards, FCA regulations, Health & Safety requirements, and company policies.
* Drive operational efficiency and customer experience through effective communication and process alignment between departments.
* Recruit, train, and develop team members to achieve their full potential.
* Conduct regular performance reviews, setting clear objectives and development plans.
* Lead by example, fostering a positive, inclusive, and customer‑focused culture.
* Support succession planning and talent development across the dealership.
The Ideal Candidate Will
* Have a proven track record in a sales management or retail manager role.
* Strong understanding of brand KPIs.
* Ability to interpret accounts and interdependencies between various performance indicators.
* Strong people skills with a track record of leading high‑performing teams.
What We Offer
* 31 days paid annual leave, increasing to 33 with longevity of service.
* Industry‑leading product and manufacturer training to support your growth and success.
* Internal training academy and partnership with leading automotive management trainers for career advancement.
The Company
Welcome to Johnsons Cars – one of the UK’s biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers. As an employer, we embody a culture of continuous growth and success. Joining Johnsons Cars means becoming part of a team that thrives on delivering exceptional service while providing a platform for your personal and professional growth. Your career is as important as the outstanding service we provide to our customers.
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