Working pattern: Sun 08:00-16:00, Mon 09:00-17:30, Wed 09:00-17:30, Thurs 08:30-17:30, Fri 05:00-14:00
Overview
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Responsibilities
* Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
* Ensure important management information is communicated out to all relevant team members.
* Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
* Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
* Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
* Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Qualifications
* Experience of supervising a small to medium sized team, in either warehouse or transport.
* Experience of working in a customer focused environment.
* Management CPC would be advantageous.
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