Aviation Recruitment Network Ltd has an exciting opportunity for an experienced team leader to join a VIP Lounge at London Heathrow Airport.
About the VIP Lounge
The lounge is for a leading international airline, renowned for exceptional service and high-end clientele. This position offers long-term progression for the right candidate. Front of house/hospitality experience is required.
What You Will Receive
* Starting £35,000 per annum
* Full-time hours between 37.5 to 40 hours per week
* Company uniform and ongoing training with opportunities for progression
* Criminal Record Check (DBS) re-imbursed after 4 weeks
* Free meals during shifts
Candidate Requirements
* Previous experience in a similar environment or hospitality background
* Excellent knowledge of Food and Beverages and strong interpersonal skills
* Ability to learn and adapt to lounge service procedures and menus quickly
* Organised with the ability to remain calm under pressure
* Experience managing or supervising a diverse service team
* Strong presentation skills
* Excellent command of English
* Flexible working hours, with ability to commute to Heathrow as early as 06:00 and work late shifts until 22:00
Responsibilities
* Welcoming and assisting VIP and premium guests courteously
* Ensuring the highest quality of customer service
* Managing rotas and peak times based on flight schedules
* Maintaining team presentation standards
* Coordinating food and beverage services professionally and promptly
* Maintaining cleanliness and ambiance of the lounge
* Providing training for new starters
If you possess the required skills and experience, click on apply or contact our Heathrow Branch and speak to Salman Akhtar.
Aviation Recruitment Network Limited acts as an Employment Business for this position.
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