Housing Support Officer
Location: Edinburgh, West Lothian and Lothian.
Salary up to £29,856.80 per annum including company vehicle and fuel card or £3,500 company car allowance.
Contract: Full time – Permanent, 40 hours per week, Monday to Friday.
Mears provides temporary accommodation to asylum seekers while their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. The role focuses on supporting asylum seekers through their right-to-work application process with the Home Office, providing practical and emotional support, addressing safeguarding and welfare needs, monitoring wellbeing, and keeping accurate records for compliance.
Responsibilities
* Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met.
* Provide practical and emotional support to individuals and families.
* Identify needs and put in place support packages to promote independence.
* Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours.
* Carry out risk assessments and maintain accurate records for audits and compliance.
* Communicate effectively with colleagues, service users, local authorities, and partner organisations.
* Maintain professional boundaries while being approachable, empathetic, and supportive.
* Work independently, showing resilience and initiative.
* Be flexible and willing to travel between sites.
* Hold a full UK driving licence.
Benefits
* 25 days annual leave plus bank holidays.
* Company vehicle and fuel card.
* Access to EAP counselling sessions.
* Family friendly policies.
* Staff perks with Mears Rewards (discounts on groceries, holidays, eye test vouchers, Share save scheme).
* Volunteering leave.
All roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
We are committed to fostering a diverse and inclusive environment.
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