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NEW STORE OPENING - LONDON GATWICK AIRPORT
Opening in July 2025
Interview process from May 2025
Hire dates to cover training from June 2025
We offer competitive hourly pay, a monthly bonus of 10% if sales targets are achieved (with potential of 20% for stretch targets), a generous employee discount, annual jewellery uniform allowance, and other benefits. We seek a proactive, results-driven supervisor to lead our team, inspire high performance, and deliver world-class service.
Role Overview
The supervisor is our brand ambassador, overseeing the busy sales floor, motivating the team, sharing product knowledge, conducting coaching sessions, and ensuring smooth store operations. Flexibility with working hours, including late nights and early mornings, will be discussed during interviews.
Key Responsibilities
1. Lead daily team briefs, share KPIs, motivate the team
2. Conduct store walks, monitor sales, understand visual merchandising
3. Handle escalated customer complaints
4. Achieve sales targets through effective selling
5. Build strong customer relationships
6. Manage store operations including opening/closing procedures, cashing up, administrative duties, stock management, and security
Candidate Profile
Ideal candidates are passionate team players with experience in retail, especially with leading brands or consumer products. They should demonstrate core values of dreaming, daring, caring, and delivering, with proven sales and leadership skills, excellent communication, adaptability, and a positive attitude.
Benefits
* Competitive hourly rate
* Monthly bonus potential
* Jewellery uniform allowance
* Employee discount
* Access to retail, hospitality, and entertainment discounts
* Support for health, wellbeing, and legal advice through Retail Trust
* Incentives and gifts throughout the year
Apply now to join our team. Pandora is committed to fair recruitment practices and encourages applications free from identity-related bias. Please inform us of any reasonable adjustments needed for interviews.
About Pandora
Pandora is a leading global jewellery brand known for accessible luxury, sustainability, and inspiring self-expression. With a presence in over 100 countries, Pandora employs 37,000 people worldwide and is committed to reducing its environmental impact.
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