* 6 month temporary opportunity with possibility of going perm!
* Weekly pay & competitve hourly rate!
About Our Client
Our client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.
This role will be a 6 month temporary with the possibility of going perm. This role offers an immediate start.
Job Description
* Responsible for customer daily account management, providing quotations, sharing product knowledge, dealing with customer enquiries & complaints.
* Being first point of contact for the customer, dealing with all customer enquiries & complaints when required.
*
Manage orders from point of quotation to final delivery, ensuring progress is tracked, communicated, identifying potential issues and implementing solutions to ensure targets are met.
* To ensure regular contact is maintained with the customer and to develop customer relationships further.
* Work daily within the ERP system and Salesforce recording and maintaining customer accounts
* Provides timely and accurate analysis and progress reporting in line with customer orderbooks.
* Produce daily/weekly statistical analysis and reporting on KPI's.
The Successful Applicant
A successful Temporary Customer Service Coordinator should have:
* Experience in a customer service/sales administration role, preferably in the industrial/manufacturing sector.
* Excellent communication and interpersonal skills.
* Strong organisational and multi-tasking abilities.
* Proficiency in MS Office and customer service software.
* A customer-oriented approach with a problem-solving attitude.
* Can commit to a 6 temp role
What's on Offer
* Immediate start.
* Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.
* Gain valuable experience in customer service and administration.
* Possibility of going perm.
#J-18808-Ljbffr