Job Description
A Mid-Tier Practice based in Central London are seeking a Senior Payroll Administrator to join their team.
This role involves providing timely and accurate payroll services to a diverse range of clients, working closely with the Payroll Manager. The ideal candidate will have a strong background in payroll processes and a commitment to continuous improvement and client satisfaction.
Day-to-day of the role:
* Prepare and process complex and technically challenging payrolls in line with standard procedures.
* Conduct regular quality reviews to improve existing processes and systems, seeking efficiencies and applying best practice.
* Build and maintain strong relationships with key clients, ensuring responsive and efficient service delivery according to client needs and deadlines.
* Ensure timely payroll payment submissions in accordance with agreed schedules.
* Provide technical support for client queries, report design, e-filing, data import/export, and HMRC investigations.
* Monitor client errors and handle complaints effectively.
* Manage compliance administration, including monthly and year-end processes.
* Collaborate with the team to assist other members, share knowledge, and help achieve team goals.
* Support marketing and business development initiatives within the firm.
Required Skills & Qualifications:
* Minimum of 2 years practical payroll experience.
* Proficient in payroll processes and business tools.
* Excellent communication skills, both oral and written.
* Strong planning, time management, and organisational skills.
* Effective team player with the ability to build relationships internally and externally.
* Good client liaison skills and the ability to engage positively with the business.
* Innovative thinker with a proactive approach to problem-solving and continuous improvement.
How to apply:
To apply for the Payroll Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.