THE OPPORTUNITY
We have an exciting opportunity to join the eCommerce team at Katie Loxton and Joma Jewellery as a Senior Ecommerce Development Manager. This key role combines technical expertise with creativity and collaboration. You will own all website operations and development, ensuring our Magento 2 platforms are functional and evolving. Your responsibilities include managing data integrity, integrations, and leading complex development projects to create a seamless customer experience.
You will collaborate with WebOps, UX/UI, and wider Ecommerce teams, bringing ideas to life, solving problems, and delivering projects accurately. Being calm under pressure, meticulous, and customer-focused are essential qualities.
The role is Monday - Friday, 9 am - 5 pm. You will work three days a week at our friendly office in Banbury, Oxfordshire, with the flexibility to work from home two days.
BEHIND THE BRANDS
We are a family-run, entrepreneurial company with a vibrant team. We create stunning products with a personal touch and innovate behind the scenes. We value creativity, collaboration, and integrity.
HOW YOU'LL CONTRIBUTE
* Oversee website operations and development, including the B2B sales app
* Manage website upgrades, maintenance, and QA testing
* Ensure data integrity, product information, and metadata accuracy
* Manage payment provider relationships and PCI compliance
* Configure shipping processes and partnerships
* Manage middleware solutions and data flow from order to ERP
* Assess server suitability and manage costs
* Develop a three-year plan for digital infrastructure growth
* Manage web development agencies and internal teams, mainly within Magento 2
* Handle daily website updates and stakeholder communication
* Create project scope documentation and manage project delivery
* Conduct user acceptance testing and manage Magento upgrades
* Handle website data management through CSV uploads
* Lead WebOps, Development, and UI teams for effective collaboration
* Focus on delivering top-tier website experiences
* Manage multiple projects in a fast-paced environment
THE TALENT YOU'LL BRING
* At least three years of relevant experience
* Proven experience with Magento 2 development
* Excellent ecommerce and development management skills
* Track record of delivering projects on time and within budget
* Experience managing third-party agencies or developers
* Knowledge of development methodologies and CSV catalogue management
* Strong stakeholder management and relationship skills
* Self-motivated and autonomous, yet a team player
* Ownership-driven with enthusiasm and confidence
* Excellent communication skills
* Ability to manage multiple deadlines
* Advanced Magento knowledge; familiarity with GTM, Analytics, DataStudio, Netsuite, AWS, JavaScript, HTML, and PHP is desirable
PERFECTLY PACKAGED
* Competitive salary DOE
* 25 days holiday rising to 27, plus bank holidays
* Staff benefits including a generous staff discount and more details on our careers portal
* Opportunities for impact, learning, and development
* Innovative, friendly workplace with a supportive team
Joma Jewellery was founded in 2008 by Katie and Geoff Loxton. We are committed to diversity and inclusion, striving to be the best in our field by hiring a diverse team and encouraging authentic self-expression. We continually work to be more inclusive and value ideas from all team members.
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