SaaS Implementation Engineer
The SaaS Implementation Engineer is a key member of the SaaS Enablement team within Varian’s Digital Oncology business unit, responsible for efficient delivery of SaaS implementation projects to a global customer base. The role requires strong technical, communication and stakeholder‑management skills to support successful deployments.
Role Description
* Establish credibility with technical, clinical, and business stakeholders.
* Configure and troubleshoot network connectivity to the Varian Cloud (AWS and Azure), HL7 messaging, FHIR, Cloverleaf, security settings, VPNs, and IP whitelisting.
* Collaborate cross‑functionally within Varian to ensure a positive customer experience.
* Provide customer‑facing technical leadership during implementations, focusing on networking, data interoperability, security, and operations for Varian’s SaaS portfolio.
* Lead the design, development, and troubleshooting of SaaS implementations, ensuring successful deployment from kickoff to go‑live.
* Perform cloud product installations and configurations, including on‑premises connectivity.
* Respond promptly to incidents and technical events.
* Review customer IT infrastructure and project plans to ensure alignment with installation requirements.
* Serve as a subject‑matter expert (SME) on implementation operations for Product, Engineering, Sales, and other teams.
* Participate in internal testing and training procedures.
* Maintain and update customer cloud‑supported product environments as needed.
* Compile status reports for project managers and leadership.
* Analyze implementation data to identify opportunities for process improvement and enhanced customer satisfaction.
* Work with cloud‑based and on‑premises (physical and virtual) environments, including operating systems, databases, and networking technologies.
* Complete task documentation in accordance with Varian’s quality processes and procedures.
* Work independently with minimal supervision.
* Apply critical thinking, good judgment, and strong decision‑making skills.
* Attend planning calls and provide technical input as needed.
* Complete company‑provided training within designated timelines.
* Develop and maintain strong relationships with internal stakeholders across Digital Oncology and other business lines.
* Report to the Director of the SaaS Enablement Team.
Requirements and Qualifications
* 5–10 years of relevant experience.
* Ability to work in a fast‑paced environment, handling multiple tasks in an organized and efficient manner.
* Excellent communication skills.
* Professional fluency in English.
* Willingness to travel for designated events (<15% travel required).
* Collaboration and team‑player mindset with a professional and composed demeanor.
Education and Experience
* Bachelor’s degree (or equivalent) in a technical discipline with some postgraduate coursework or equivalent experience.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
* Experience in IT, Cloud, and Networking.
* Desired: Experience with flowchart and diagramming software.
Location
Position can be based in Hungary, Romania, Portugal, Italy, or Spain.
Equal Opportunity Employer
We are an equal opportunity employer and welcome applications from individuals with disabilities.
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