Field Service Engineer UK North
Role Location Sheffield, UK
Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites.
We're thrilled to be looking for a talented Field Service Engineer to join our team primarily supporting our diagnostics equipment across the North and Midlands regions of the UK. To service the territory successfully you will be based around Sheffield area ideally.
We're looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling to support our customers and who love troubleshooting and finding solutions.
The role will provide a high level of service to customers on the installation, repair, service, maintenance, or enhancement of hardware and/or software products.
KEY RESPONSIBILITIES
1. Carry out maintenance and repair work on Hologic products
2. Install instruments at customer sites
3. Liaise with customer IT departments and assist with information systems installations and troubleshooting
4. Support marketing activities such as exhibitions
5. Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists and Field Se...