Join Our Dynamic Team as a Customer Service Coordinator!
We are a leading international manufacturer of high-value hydrocarbon specialties dedicated to innovation and sustainability. We are searching for a cheerful and organised Customer Service Coordinator to join our team in Harwich, Essex.
Responsibilities
* Manage customer inquiries and provide exceptional service through various channels.
* Coordinate with production, logistics, and sales teams to ensure seamless order processing and delivery.
* Maintain accurate records and documentation to ensure customer satisfaction.
* Resolve any customer issues promptly and effectively, turning challenges into positive experiences.
* Assist in the development and implementation of customer service policies and procedures.
Qualifications
* Proven experience in customer service or a similar role within a manufacturing or production environment.
* Strong communication and interpersonal skills to foster great relationships with clients and colleagues.
* Excellent organisational skills and the ability to multitask in a fast-paced environment.
* Proficiency in Microsoft Office Suite and familiarity with CRM systems.
* A proactive approach to problem-solving and a keen attention to detail.
Benefits
* A permanent contract with competitive salary and benefits.
* Opportunities for professional development and career progression.
* A supportive team environment where your contributions are valued.
* A chance to be part of a company that is ISCC PLUS & EU certified and proud to hold an Ecovadis Gold rating for sustainability.
How to Apply
If you are excited about becoming a part of our pioneering journey and meet the qualifications outlined above, we want to hear from you! Please submit your CV and a brief cover letter highlighting your experience and why you think youd be a great fit for our team.
Apply today and embark on a rewarding career with us!
Equal Opportunities Employer.
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