SALARY: £12.60 per hour HOURS: 19.5 hours per week - Friday: 9.30am - 4.30pm, Saturday & Sunday: 9am - 4pm LOCATION: Avonmouth Reuse Shop Assistant Purpose of the role: At Bristol Waste, we have an opportunity to divert good condition, fit-for-purpose items from the waste stream and get them into the hands of people who can use them. Since our founding, reuse has been a key part of our vision. We are seeking an approachable, friendly, and professional individuals to work as Reuse Shop Assistant at our Avonmouth site. You will be responsible for contributing towards the day-to-day running of the shops while providing excellent customer service. Experience is beneficial, training will be given to the right candidate. A basic DBS will be required for this position. Key Responsibilities: Maintain high standard of housekeeping throughout the shop Assist with the processing of items, including checking and cleaning, pricing before presenting for sale Support the agreed stock rotation system, regularly updating and replacing stock Ensure high value stock items are identified at donation points and transferred to the shop Assist with depositing items into HRRC waste streams for recycling and disposal where appropriate PAT test electrical items when needed (full training provided) Operate the till, processing cash and card payments Support a welcoming inclusive atmosphere for customers, the shop team and other visitors Provide excellent customer service and help customers to find items Helping to ensure the health and safety of staff, volunteers and members of the public Support the recruitment, training and management of a team of volunteers Assist with motivating and sharing key information and updates with volunteers Working within safety guidelines (for example: fire regulations, manual handling) Essential Requirements for the Role: Ability to follow instruction Confidence in speaking to the public Basic maths, reading and writing skills Able to work independently or with minimal supervision Good timekeeping and reliability Excellent customer service skills Excellent organisational skills Full Job Description can be provided upon request. Our Benefits: Depending on your role we provide an employer contribution of up to 5% into the company pension scheme. Generous annual leave package with 25 days annual leave days plus 8 bank holidays. Support for Mental Health, we have an BUPA Employee Assistance Programme that provides support in a variety of different areas such as Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All free for our colleagues. Because we value our colleagues so much, we want to recruit more employees just like them. Which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition awards and long service awards. To celebrate our colleagues wherever they are on their journey with us. We recognise and celebrate talent. Flexible working, we recognise that everyone is different and strive to create an environment that supports all colleagues. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. N.B: Due to a high number of applications, we’re unable to get back to everyone who may have applied but unfortunately didn’t get shortlisted. If you haven’t heard from us within 3 weeks of applying, please assume you have been unsuccessful, but we thank you very much for your interest in working for BWC and advise to check our website for new vacancies arising. We reserve the right to close this role early should we receive sufficient applications. To discuss this role, your application, or any reasonable adjustments please feel free to contact our People Services team on recruitment@bristolwastecompany.co.uk or by phone on 0117 440 6676. We are on equal opportunity employer and welcome applications from a diverse range of candidates.