Job Description
Role: IT Services Transition Manager
Location: Richmond, UK – Richmond TW9 1DN
Duration: 6 months
Working hours: 9AM to 5 PM (UK working hours)
Hybrid: 2 days office 3 days remote
Introduction:
The IT Services Transition Manager plays a pivotal role in ensuring the seamless transition of IT services from incumbent providers or internal teams to new service providers. This position is integral to maintaining service continuity, quality, and performance standards during transition periods, while setting the foundation for long-term operational success. The ideal candidate will have a strong background in IT service delivery, vendor management, and coordination of medium-scale complex projects.
Roles and Responsibilities:
1. Transition Strategy & Execution: Lead the development of comprehensive IT transition plans, covering scope, timelines, resources, milestones, risk management strategies, and stakeholder communications.
2. Stakeholder Engagement/Management: Serve as the central point of contact between internal departments and vendors, ensuring clear communication and alignment throughout the transition process.
3. Risk & Issue Management: Identify transition-related...