Salary: £40,000 - 45,000 per year Requirements: Previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification is advantageous as is ISTQB Test Certification. Responsibilities: Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated. Analysing technical/functional specifications and user stories to drive out test scripts & steps. Overcoming risks and any issues found during testing. Technologies: DevOps ISTQB ITIL ITSM JIRA ServiceNow More: We are a growing IT Systems provider looking to expand our ServiceNow implementation team. The role of a QA Engineer is vital to our operations, and we offer a competitive salary of up to 45k. You will have the opportunity to significantly impact the quality of our output while working in a dynamic, collaborative environment. This is a hybrid position that allows for a balance of in-office and remote work. last updated 11 week of 2026