Overview
Systems Support Assistant
Location: Newbury
£Competitive salary
Churches Fire is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking a Systems Support Assistant.
Responsibilities
* Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
* Daily/weekly/monthly/annual specialist SQL reporting – created and modified using Microsoft SQL programming language database, issued internally and for clients.
* Create bespoke reporting (Microsoft SQL – programming language) upon request from staff or clients
* Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
* Microsoft SQL database upkeep/monitoring – ensure smooth running of mission critical systems for the company, editing and amending the database where required.
* Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
* Support IT equipment ordering process for all new starters (office and field based).
* Support the setup of new and/or existing IT equipment for all staff (office and field based).
* Support new staff onboarding – provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
* Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.
Requirements
* Microsoft SQL server (desirable) for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries
* Understanding of Windows software package
* Microsoft office suite of apps and 365 admin
* Specifically Excel – understanding of macros, formulas. Able to write new macros/formulas, edit existing
* Experienced in setting up Windows PCs
* General knowledge and understanding of IT hardware
Apply now or contact the Recruitment Team on; 03330112328
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.
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