Role: Implementation Analyst (Configuration) - Level 3 Reports to: Implementation Manager
Key Responsibilities
* Implement products and services on internal technology platforms.
* Deliver calculation automation solutions.
* Troubleshoot and resolve client queries and system issues.
* Support Project Managers and Implementation Consultants in delivering project tasks efficiently.
* Mentor and support other Implementation Analysts when required.
* Follow internal procedures and ensure required documentation is completed for project and quality gates.
Key Tasks
* Analyse calculation requirements and support system implementation.
* Perform system configuration, data analysis, and testing activities.
* Upload and download system data where required.
* Participate in client meetings and project status calls.
* Liaise with clients, third parties, and internal departments to ensure smooth project delivery.
* Support the technical development of technology platforms by contributing to new or enhanced developments.
* Assist line managers with the coordination and management of team members where required.
* Support the preparation and production of requirements documentation.
* Deliver internal and external system training when needed.
The Implementation Analyst (Configuration) - Level 3 plays an important role in supporting the successful delivery of client implementation projects within a structured and controlled project environment. The primary objective of the role is to ensure that implementation activities are completed to a high standard while meeting project timelines and quality expectations. The Implementation Analyst works closely with Project Managers, Implementation Consultants, internal teams, and clients to ensure that system configurations, calculations, and data processes are delivered accurately and efficiently.
A key responsibility of the role is implementing products and services on the organisation's technology platforms. This includes supporting the configuration of systems, delivering calculation automation, and ensuring that the system setup aligns with client requirements and operational processes. The analyst will also be responsible for troubleshooting and resolving client queries or technical issues, ensuring that any system-related challenges are addressed promptly and effectively. In addition, the role involves supporting Project Managers and Implementation Consultants with the completion of project tasks and ensuring work is delivered in line with project schedules and quality standards.
The Implementation Analyst will also contribute to mentoring and coaching junior Implementation Analysts, helping them develop their technical and analytical capabilities. Following internal procedures and producing the documentation required for project and quality gates is another important aspect of the role, ensuring compliance with organisational standards and governance processes.
The day-to-day tasks of the role involve analysing calculation requirements and translating them into system configurations and automated calculations where appropriate. The analyst will undertake system configuration, perform data analysis, and carry out testing activities to ensure the system functions correctly. This includes uploading and downloading system data, validating data accuracy, and ensuring that outputs meet the expected results. The role also involves participating in client meetings and project status calls, where the analyst may provide technical input and updates regarding implementation progress.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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