Position: Senior Housing Engagement Worker
Pay: £14.96 per hour (£29,172.00 per annum)
Location: Supported Lodgings
Contract Type: Fixed term until 28th March 2027
Hours per week: 37.5 hours
Make a Real Difference. Change Lives. Build Futures.
Are you passionate about empowering young people to thrive? Do you want a role where no two days are the same, and where your work genuinely transforms lives?
We’re looking for a Senior Housing Engagement Worker to play a pivotal role in our Supported Lodgings service, helping young people move from vulnerability to independence, and ensuring the hosts who support them feel confident, valued, and equipped to make a difference.
Empower Young People
* Deliver tailored, person-centred support plans
* Help residents build life skills like budgeting, cooking, and managing a home
* Guide young people towards independence and positive life outcomes
Work with Supported Lodgings Hosts
* Recruit, assess and onboard new hosts
* Deliver training and ongoing support to ensure high-quality placements
* Build strong, collaborative relationships between hosts and young people
Lead, Influence & Build Partnerships
* Line manage staff and support their development
* Work with external agencies to deliver workshops, training and opportunities
* Promote the scheme across communities to grow the network of hosts
Ensure Quality & Impact
* Monitor outcomes and drive continuous improvement
* Promote safeguarding, inclusion, and best practice at all times
* Ensure services remain compliant, safe, and impactful
What We’re Looking For
You’ll be someone who is resilient, compassionate, and motivated to lead change.
* Experience supporting vulnerable young people in housing or similar settings
* Strong skills in risk assessment, support planning, and communication
* Experience leading or managing others
* Knowledge of safeguarding, housing legislation, and tenancy management
* A full driving licence and access to a vehicle
* Experience working with volunteers or placement providers
* Background in community outreach or partnership working
* Knowledge of welfare benefits and housing systems
What You’ll Bring
* A genuine passion for working with young people
* The ability to build trust, challenge appropriately, and inspire change
* Strong organisational skills and attention to detail
* Energy, creativity, and a collaborative mindset
The Organisation
At YMCA Norfolk we are hope filled, inspiring and empowering. We aim to offer meaningful opportunities to make a difference in the lives of young people. We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people within our community.
As a value-driven organisation we want our identity to run through everything we do, so we aim to create a welcoming and inclusive environment for not only the young people we serve but our staff too. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and most importantly – fun!
* 34 days (pro rata) per annum inclusive of Bank and Public Holidays
* An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
* Access to contributory stakeholder pension scheme after 3 months
* Health and wellbeing events and activities
* Family friendly policies
* In service training opportunities and bursaries investing in your development
* Annual staff day and staff awards to celebrate our successes
* Death in service benefit of 2 x annual salary
* Regular line management and support
Closing date for applications: 9am on Friday 19th June 2026
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake an Enhanced DBS check prior to starting employment.
Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references.
YMCA Norfolk will consider all applications, however this role does not meet the salary requirements for sponsorship.
If you require an alternative method of applying, or documents in a different format, please email our HR Team via careers@ymcanorfolk.org.
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