Job Description
An exciting opportunity has arisen for an experienced and commercially astute general manager with a passion for home interiors, soft furnishings and furniture with exceptional customer experience to lead a well-established showroom in Tunbridge Wells.This is a role that offers more than just retail management — it’s an opportunity to join a high-profile, premium brand that prides itself on craftsmanship, service, and a people-first culture. With a strong reputation for excellence, this business offers real job satisfaction, long-term career growth, and a place where your passion for interiors and design can truly thrive.As general manager, you’ll take full ownership of the showroom, leading a talented team to deliver an outstanding and personalised customer experience. You’ll be responsible for:- Driving commercial performance and maximising every sales opportunity- Leading, coaching, and developing your team with a strong focus on wellbeing and engagement- Maintaining high standards of showroom presentation and visual merchandising- Inspiring the team to build meaningful customer relationships through expert product knowledge- Contributing to the continued success of the brand by delivering on key business targetsThis is a hands-on leadership role for someone who thrives in a design-led, consultative sales environment.You’ll be a confident, customer-focused leader with experience in premium or luxury retail — ideally in furniture, home interiors, or lifestyle.
Key qualities include:- A strong track record of team leadership and commercial success- A passion for interiors and the ability to translate that into meaningful customer experiences- A positive, people-first approach to management and development- A keen eye for visual presentation and showroom standardsWhat’s in it for You- Competitive salary up to £38,000- Performance-based bonus- Generous staff discount- Healthcare, wellbeing programmes, and a range of additional rewards- Access to a structured development programme and long-term career progressionIf you’re looking for a role where your creativity, leadership, and love of interiors can come together — this could be the perfect next step.