Administration Apprentice - Customer Support
Apply From: 18/01/2025
Learning Provider
Delivered by CHESTERFIELD COLLEGE
Employer
Cosy Direct
Vacancy Description
* Provide attentive and responsive customer service, advising and driving sales of our Cosy products.
* Coordinate inquiries from initial contact to order completion, ensuring customer satisfaction.
* Maintain a comprehensive understanding of the Cosy product range.
* Utilise product knowledge and excellent communication skills to guide customers in their product selection.
* Work collaboratively with colleagues to maximise order potential and promote the Cosy brand professionally.
* Provide accurate and friendly information to customers, both verbally and in writing.
* Efficiently manage the Customer Service email inbox, directing inquiries to the appropriate person or department promptly.
* Handle customer telephone calls, addressing product queries and processing orders.
Key Details
Vacancy Title: Administration Apprentice - Customer Support
Vacancy Location: Fauld Industrial Estate, Unit 316-318 Tutbury, UK DE13 9HS
Wage Frequency: Custom
Number of Vacancies: 1
Vacancy Reference Number: 1000296527
Key Dates
Apply From: 18/01/2025
Closing Date For Applications: 2025-02-17 23:59:59
Interview Begin From:
Possible Start Date: 2025-02-18 00:00:00
Training
Training to be Provided:
* An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
* You will be expected to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.
Skills Required
* Communication skills
* IT skills
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Non-judgemental
* Patience
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