Proactive Personnel Warrington are looking to recruit a Reception administrator to join our established Client based in Warrington WA1
Skills
Excellent telephone manner and customer service skills to be in keeping with Our clients values and face / front of house duties.
1. IT capable will be using soft phone via PC or laptop to receive / answer / take messages and transfer calls to correct teams or individuals. (we use phone system Anywhere 365, which is linked to Teams.
2. Use / experience of using Teams chat contacts details, availability and call transfers via Teams.
3. Use / experience of using of SAP as will be expected to place orders, check serial numbers, warranty details.
4. Use / experience of using Salesforce as our CRM system used for workflows, customer contacts and call logging.
5. Use / experience of using of Outlook for personal time management, room bookings and arranging meetings.
6. Experience of meeting / greeting visitors to then be able to explain health and safety processes.
7. Being capable to receiving physical post in and arrange to distribute to relevant depts. and individuals on site or potentially to satellite office and remote...