Ocho People – Partnering with an Innovative Cloud Security Client - Series B
1st TAM Hire in EMEA
Ocho People are proud to be partnering with a fast-growing cloud security company in the search for their 1st EMEA Technical Account Manager.
About the Company
Our client delivers a next-generation cloud security platform that uses real-time context to identify and prioritise risk. With advanced sensor technology, it provides clear, actionable insights across cloud environments, including:
* Agentless cloud posture discovery
* Real-time threat protection
* API security
* End-to-end infrastructure protection
This is a high-growth, innovative environment where you’ll be encouraged to think creatively and make a real impact.
The Role:
You’ll build strong customer relationships, ensuring smooth onboarding, driving adoption, and delivering long-term value. Acting as the main technical contact, you’ll guide deployments, support customers, and help shape their ongoing success with the platform.
Key Responsibilities
* Support customers post-sale alongside the sales team
* Lead onboarding and technical deployment
* Act as the main point of contact for customer queries and issues
* Build relationships and drive adoption of new features
* Support renewals and expansion opportunities
* Share customer feedback internally and influence product direction
Requirements
* Experience in a customer-facing SaaS role (e.g. Technical Account Management, Solutions Architecture)
* Strong understanding of cloud (AWS, GCP, Azure), DevOps, or cybersecurity
* Confident managing technical deployments and customer relationships
* Strong communication and problem-solving skills
* Ability to connect technical solutions with business needs
* Cloud or security certifications are a plus
Why Join?
* Work with cutting-edge cloud security technology
* Be part of a growing, forward-thinking team
* Make a visible impact on customer success and product growth
If you’re passionate about cloud technology and enjoy working closely with customers, we’d love to hear from you.