Overview
Babington are currently supporting TK Elevator for a Business Admin apprentice within their Glasgow office. An exciting opportunity has arisen to join the North & Scotland team at TK Elevator UK Ltd as an Apprentice Regional Administrator. This role’s main aim is for the successful candidate to learn how to provide high level day to day administrative support to the business by undertaking a wide variety of administrative duties supporting the Regional Team and ensuring all daily procedures run smoothly.
The Apprentice will closely work with our two Regional Administrators, Engineers and our internal colleagues across various departments. They will learn how to
Responsibilities
* Support planning and communication with customers and engineers for repair works (chargeable and FOC) in line with regional process and company procedure.
* Assist in the creation and maintenance of repair schedules for engineers and despatch accordingly.
* Maintain the schedule of customer contracts and promptly notify the Regional Director/Head of when contracts are potentially at risk.
* Administer and maintain the callout rota including day, night, weekend, annual leave call out and reserves.
* Ensure the Navision ERP system is updated to reflect job completions and support the invoice tracker.
* Assist with client requests (internal and external), including upload of worksheets where required and providing additional administrative support.
* Prepare reports and presentations with statistical data as required and assist in the preparation of tender documents.
* Meet external targets for Management Information submission to clients and oversee day-to-day production of this data.
* Explore potential for additional works while maximising sales opportunities for the Region by promoting TK Elevator divisions and service options.
* Manage day-to-day administration tasks including incoming/outgoing mail, calls, and queries for the Region and cascade as required.
* Liaise with purchasing to ensure timely ordering of parts and equipment, ensuring purchase orders are raised in line with policy.
* Support travel and accommodation bookings in line with the Travel and Expenses Policy.
* Perform other administrative tasks as required and any reasonable duties.
Required qualifications and skills
* Working with sub-contractors to ensure works are compliant and completed in line with internal procedures, including goods receipting and close-out of paperwork.
* Prepare and attend monthly regional meetings.
* Assist in recording and closing out LOLER reports.
* Support the region with Toolbox Talks agenda and preparation.
* Support the maintenance of internal and external systems where required.
* Document production for internal and external meetings and attendance as required.
* Microsoft Office and database skills; strong communication and presentation skills; customer service skills; document production skills.
* Attention to detail, analytical, and able to follow procedures; highly motivated, reliable and hardworking; positive attitude and effective communicator.
* Excellent time management, highly organised, approachable and flexible; ability to manage multiple tasks and prioritise; strong organisational and people skills; meets deadlines.
Benefits
* 34 days holiday, inclusive of bank holidays
* Attractive company pension scheme
* Health cash plan provided for health costs (dental, optical, physiotherapy, chiropody and more)
* Life Assurance Scheme - 4x annual salary
* Free access to premium health and wellbeing apps
* Subsidised gym membership
* Industry-leading enhanced maternity and paternity provision
* Salary sacrifice benefits including Electric Cars and Cycle2Work
* Long Service award scheme with holiday benefits
* Employee Assistance Programme
* Refer a friend scheme
The successful candidate will be working towards achieving their Business Admin SCQF 6 qualification. Maths and English Nat 5. Microsoft Office and database skills; communication and presentation skills; customer service; document production; attention to detail; time management; ability to manage many tasks and prioritise; organisational and people skills.
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