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About Toolstation
At Toolstation, we’re committed to developing your talents so you can grow with us and become a future leader.
Role Overview
This isn’t just a retail job; it’s a dynamic Store Manager role involving managing the branch, serving customers, checking deliveries, picking items from the warehouse, and stocking shelves. Be prepared for varying temperatures and take pride in leading a team to success, which customers will appreciate.
Day-to-day Responsibilities
1. Delivering great service: Ensuring your team provides excellent customer experiences and drives sales.
2. Mucking in: Assisting with deliveries, opening/closing the branch, stocking, cleaning, and preparing orders.
3. Inspiring: Fostering a positive culture with feedback, praise, and recognition.
4. Building relationships: Supporting team development and customer needs.
5. Leading: Coaching and motivating your team to create an engaging work environment.
6. Building a fun environment: Maintaining high standards and a welcoming branch.
Candidate Profile
We’re looking for someone with:
* Knowledge: Proven experience in developing high-performing retail teams.
* Hard work and passion: Dedication to sales, customer service, and results.
* Teamwork: Willingness to get hands dirty and develop future leaders.
* Customer focus: Keeping customers at the heart of everything.
* Resilience: Determination to overcome challenges and coach your team.
* Flexibility: Availability to support your team and plan effectively.
* Authenticity: Bringing your whole self to work.
Benefits
Enjoy opportunities to express your personality, advance your career, and access comprehensive training, including our Toolstation Academy. Benefits include 22 days’ holidays + Bank Holidays, pension, life assurance, bonus schemes, cycle to work, employee discounts, financial support, recognition awards, and discounts at over 1000 retailers.
About Toolstation
We are one of Britain’s fastest-growing multi-channel retailers of tools and building supplies, part of Travis Perkins plc. Our expansion offers many growth opportunities for ambitious individuals eager to develop with us.
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