Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester, Sheffield and Luton. We provide industry-relevant qualifications in business, digital marketing, criminology, counselling and healthcare management in partnership with three leading UK universities.
Role Overview
We are currently seeking to appoint a Admissions & Widening Participation Associate for our Croydon campus on a full time, permanent basis.
As an Admissions & Widening Participation Associate, you will be a key point of contact for prospective students, guiding them through the admissions journey and supporting FSBs goals to expand access to higher education. This is a fast-paced, dynamic role requiring strong customer service skills, attention to detail, and the ability to manage multiple priorities.
Key Responsibilities
Applicant Support & Customer Service
You will act as a first point of contact for prospective students, providing clear and accurate information at every stage of the admissions journey.
This includes but not limited to;
Delivering excellent customer service across online, phone, and in-person channels.
Supporting applicants throug...