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Job Title: Customer Service Admin
Location: Billingshurst RH14 9SJ, on:site
Salary: GBP27,000 p/annum + Performance related bonus
Hours: Monday to Friday 8am to 5pm with 1 hour lunch
Job Type: Permanent, Full Time
Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, owned by the Codeo Group, a major European player in the circular economy, specialising in sustainable technology hardware.
We offer a comprehensive range of remanufactured Technology equipment to both business and end users worldwide. Our high-quality, cost-effective product range is receiving increasing uptake from both Private and Public Sectors.
Main Duties
* Providing administrative assistance to Account Managers
* Handling incoming telephone enquiries, transferring to the correct parties, taking accurate messages
* General administration duties such as processing sales orders and preparing invoices
* Arranging couriers, sending tracking numbers, resolving courier mix-ups, sending invoices
* After-sales ad hoc customer calls
* Responding to customer non-technical enquiries and complaints
* Maintaining supplies of stationery and equipment
* Ad hoc data entry
* Handling customer service on ecommerce platforms (messages, calls, invoices, returns)
Skills/Experience Required
* Excellent administration, organisation and time management skills
* Excellent communication and interpersonal skills within a team
* Strong IT skills and knowledge of Microsoft Office (Excel, Outlook)
* Proactive and confident in communicating with customers, suppliers, and internally
* Ability to prioritise and multi-task under pressure and tight deadlines
* Flexible, adaptable, dependable, with professionalism and dedication
* Valid passport
* Education: A-Levels or equivalent
Benefits
* On-site parking
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with relevant experience or job titles such as Sales Executive, Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Administrator, and similar roles will be considered.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Advertising Services
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