Job summary
An exciting opportunity has arisen for a General Office Assistant based at Glangwili General Hospital.
The post holder will be responsible for carrying out general office administrative duties and providing a cashier service to patients, visitors, and staff, following standard financial procedures.
The main point of contact will be manning the reception, dealing with patients, staff, and visitors. Responsibilities include reimbursement of travel claims and receiving and processing money from various sources.
The role also involves receiving, recording, and safeguarding all lost property in the hospital, as well as collecting, counting, and receipting cash on the Oracle system, and processing credit card payments. The postholder will bank funds at the end of each day as needed.
Main duties of the job
1. Carry out general office duties as per standard financial procedures, including collection, counting, and receipting of cash from vending machines, dining tills, and shops, ensuring accuracy with staff members.
2. Issue change to the catering department.
3. Process credit card payments and record all income on the Oracle system.
4. Prepare monies for banking, including counting cash, checking for accuracy, and packing for collection by Securicor.
5. Handle queries related to patient travel expenses.
6. Maintain records and generate income reports for relevant departments.
The ability to speak Welsh is desirable for this position; applications from English and/or Welsh speakers are equally welcome.
About us
Hywel Dda University Health Board provides NHS healthcare services across Carmarthenshire, Ceredigion, Pembrokeshire, and neighboring counties. Our staff of 12,000 delivers a wide range of services including primary, community, hospital, mental health, and learning disabilities to nearly 400,000 people across Wales. We collaborate with local authorities, public, private, and third sector partners, including volunteers, through various facilities and services, such as hospitals, community hospitals, integrated care centers, general practices, dental practices, pharmacies, and more.
Additional details
Posted on: 30 April 2025
Pay scheme: Agenda for Change
Band: Band 3
Salary: £24,433 to £26,060 per annum (pro rata)
Contract: Permanent
Working pattern: Part-time
Location: Glangwili General Hospital, Carmarthen, SA31 2AF
Job description & responsibilities
A full job description and person specification are available in the supporting documents attached.
The Health Board encourages bilingualism to enhance patient and service user experiences and welcomes applications from Welsh speakers. If you do not meet the Welsh language requirements, training options are available to support your development.
Interviews are scheduled for 27.05.25.
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