Job Description
Transport & Warehouse Administrator | Altham | up to £30k DOE
Transport, Warehouse & Office Administrator (Goods Inwards / Stock Control)Location: Altham, Lancashire (Site-based)Company Industry: Transport & LogisticsSalary: £30,000 per annum + contributory pension + 25 days holiday (+ bank holidays)Role OverviewA well-established North West logistics business is seeking a Warehouse & Office Administrator to support goods-inwards operations across both office and warehouse environments.This is a varied, hands-on role combining administrative accuracy with physical verification of inbound goods, ensuring stock integrity, documentation accuracy, and smooth operational flow. The position plays a key part in maintaining inventory accuracy, resolving discrepancies, and supporting customer service standards across the supply chain.Key ResponsibilitiesGoods Inwards & Warehouse Coordination
* Accurately book in deliveries and receipts onto internal systems (WMS / ERP)
* Physically check deliveries in the warehouse against paperwork, ensuring accuracy of quantities, condition, and product codes
* Verify delivery notes, purchase orders, and supplier documentation before processing
* Liaise with warehouse staff, drivers, and suppliers to ensure smooth inbound operations
* Support the goods received process, ensuring all activity is recorded and traceable
Stock Control & Investigation
* Maintain accurate inventory records within systems and databases
* Investigate stock discrepancies, shortages, and delivery issues
* Conduct routine checks, reconciliations, and audits to ensure stock accuracy
* Work proactively to identify and resolve root causes of stock errors
* Support continuous improvement of stock control processes
Customer & Internal Query Management
* Respond to customer and internal queries via telephone and email
* Investigate delivery, stock, or order queries and provide timely updates
* Proactively chase outstanding deliveries or missing goods
* Ensure high levels of customer service and communication at all times
Administration & Systems
* Input, maintain, and update data accurately across warehouse systems
* Ensure all documentation (delivery notes, records, logs) is correctly completed and filed
* Produce basic reports relating to stock, deliveries, and discrepancies
* Support general administrative duties as required within the operation
Key Skills & ExperienceEssential
* Previous experience in a warehouse administration, logistics, or stock control role
* Strong IT literacy (MS Office, Excel, and warehouse/inventory systems)
* Excellent attention to detail and accuracy
* Proven ability to investigate and resolve queries/problems
* Strong communication skills and confident dealing with customers and stakeholders
* Ability to work both independently and collaboratively in a fast-paced environment
Desirable
* Experience within a goods-inwards or supply chain environment
* Familiarity with WMS, ERP, or stock management systems
* Understanding of warehouse operations and processes
Personal Attributes
* Highly organised with strong time management skills
* Proactive, with a “can-do” approach to problem solving
* Comfortable working both in an office and physically within a warehouse environment
* Resilient and adaptable in a busy operational setting
* Strong interpersonal skills with a professional, customer-focused approach
Working Environment
* Split role between office-based work and warehouse floor activity
* Regular interaction with warehouse teams, drivers, suppliers, and customers
* Hands-on involvement in goods-inwards and stock processes
SummaryThis is an excellent opportunity for a detail-oriented and proactive individual seeking a dual office/warehouse role within a growing logistics operation. The successful candidate will play a critical role in ensuring stock accuracy, operational efficiency, and customer satisfaction across the business.
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