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Front of House Supervisor, The Royal Town of Sutton Coldfield
Job details:
* Client: [Client information missing]
* Location: The Royal Town of Sutton Coldfield, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Reference: 826249915415
* Job Views: 3
* Posted: 24.04.2025
* Expiry Date: 08.06.2025
Job Description:
Lounges are special places, and what makes them so are the brilliant people who run them. As a Supervisor, you'll support the management team to maintain excellence, delivering 14 great shifts with your team to ensure every customer leaves satisfied. Your supervision will make a difference.
You will lead from the front, setting a high pace for your team to deliver timely and quality service. Attention to detail and a commitment to making your Lounge the preferred spot for the local community are essential. This role is demanding but rewarding if you have what it takes.
Benefits:
* Tips shared equally based on hours worked
* Staff food on every shift
* 50% discount on food across three brands from day one
* 28 days holiday (including Bank Holidays), pro rata
* Competitions and incentives, including trips
* Christmas and Boxing Day off
* Staff party - Loungefest
* Support via the Licenced Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Opportunities for personal development and career growth
Candidate Requirements:
* Experience as a Supervisor, Team Leader, or a front-of-house team member aspiring to management, preferably in restaurants, bars, cafés, or coffee shops
* Experience working in a bar environment with food and drinks service
* Passion for hospitality
* Driven and resilient in overcoming challenges
* Good literacy and attention to detail for reporting KPIs
* Excellent communication skills to build rapport and trust
* Self-motivated, able to work at pace with minimal supervision, under pressure and within deadlines
* Knowledge of sales building, forecasting, HR, recruitment, and NPS best practices
Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.
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