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Product Management at Deliveroo takes many forms and involves many facets. We’re a consumer-facing brand, with websites and mobile apps that help customers find great quality food for delivery at any time. We’re a logistics company, directing a fleet of drivers across major cities worldwide using a dedicated native app. We’re a partner to restaurants, helping them reach new customers and maximize revenue. Additionally, we build internal tools for Marketing, Promotions, Care, Finance, and other teams to keep operations efficient.
As a product manager, you might work across these areas to deliver value to customers, drivers, and partners. Your daily work involves tackling new business challenges and devising innovative solutions. We seek talented and motivated Product Managers to help us advance our goals.
Mission
The Consumer Incentives team manages consumer-facing promotions on the Deliveroo app. These promotions provide value to users and support our partners in growing their businesses. Examples include offering £5 off an order or a free item at a restaurant after a minimum spend. We are developing a scalable, optimized incentives platform leveraging machine learning to target consumers effectively. We also oversee in-app user journeys for discovering and redeeming promotions, and provide tools for local markets to run their own campaigns.
What you’ll be doing
* Set the vision for products in the Incentives space, motivate your team, and align stakeholders around your roadmap.
* Manage a team of product managers and marketing professionals to develop and optimize incentive capabilities.
* Identify problem areas and opportunities based on research, data, and stakeholder insights.
* Focus on targeting, personalization, and orchestration of promotional offers across channels, regions, and verticals.
* Design and develop new in-app features for presenting offers and deals.
* Build capabilities to enable marketers worldwide to execute effective campaigns.
* Drive measurable commercial results through your products by collaborating with stakeholders to identify opportunities.
Requirements
* Proven track record in creating exceptional products that surpass customer expectations and meet business objectives.
* Experience managing diverse stakeholders and influencing at all organizational levels.
* Previous experience leading teams of product managers.
* Data-driven mindset with strong communication skills.
* Experience working with engineers, designers, and data scientists to solve ambiguous problems.
* Experience overseeing product development, prioritization, roadmaps, and delivery.
* Detail-oriented with a focus on commercial impact.
* Preferred (not essential): experience with marketing, messaging, or promotions products.
At Deliveroo, we prioritize employee welfare and offer various benefits including healthcare, parental leave, pensions, and generous leave policies. Benefits vary by country; please consult your recruiter for details.
Diversity
We believe in a diverse and inclusive workplace that reflects the world we serve. We welcome all candidates regardless of gender, race, sexuality, religion, or personal characteristics. We are committed to equitable hiring processes and will accommodate candidates requiring adjustments.
A comprehensive compensation and benefits package includes:
Compensation
* Competitive pay based on role and location.
* Potential bonuses, sign-on, or relocation support.
* Up to 5% pension contributions.
Equity
* Share awards for eligible roles, offering ownership in Deliveroo.
Food
* Free Deliveroo Plus membership.
* Team lunches from local restaurants.
Time away
* 25 days annual leave plus bank holidays, increasing over time.
* Paid leave for volunteering.
Health & Wellbeing
* Healthcare, dental, and other insurance options.
* Wellbeing apps access.
Work Life
* Parental leave from day one.
* Supportive working environment with equipment for remote work.
* Additional benefits like cycle schemes, training, and social events.
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